First Name:
Last Name:
Email Address:
Location:
Department:
Title:
Phone:
The ____________ in Outlook indicates the total
number of messages in the current folder.
task
bar
status
bar
folder
list
Not
Sure
The blue digit enclosed in parenthesis next to a
folder name in Outlook indicates...
total
messages in the folder
total
unread messages in the folder
total
low priority messages in the folder
Not
Sure
The messages that you send in Outlook are
temporarily stored in
this folder until they sent.
Drafts
Sent
Items
Outbox
Not
Sure
Which of the following commands in Outlook
will resend a
message?
Tools,
Resend
Message,
Resend
Actions,
Resend
Not
Sure
What happens when you mark a task complete in
Outlook ?
The
strikethrough format is applied to text
The
font color of the text turns
red
The
font color of the text turns green
Not
Sure
A blue down arrow
in
Outlook displays
next to an incoming message to indicate...
the
message was sent low priority
the
sender requested a receipt
the
message is marked private
Not
Sure
Which of the following procedures in Outlook
provides a quick way to add the sender of a message to
your Contacts?
Click
the Tools, Add Sender to Contacts command
Click
the Insert, Add Sender to Contacts command
Right-click
on the sender's email address
Not
Sure
When you schedule a meeting in the Outlook
Calendar, how can you tell that an employee is out of
the office at the designated meeting time?
the
employee's time bar is blue
the
employee's time bar is purple
the
employee's time bar is white
Not
Sure
Create these in Outlook if you send messages to the same group
of people on a regular basis.
Groups
Distribution
Lists
Recipient
Lists
Not
Sure
If you request a ____________ receipt before sending
a message, Outlook will send you a message to indicate
that the recipient received and read your message.
Delivery
Confirmation
Read
Not
Sure
Which of the following procedures in
Word will display non-printing characters for
editing purposes?
Click
the Tools, Show menu command
Click
the View, Show menu command
Click
the Show/Hide tool
Not
sure
Which of the following formats can be set using the
ruler in Word ?
tabs,
indents, and automatic numbering
indents,
tabs, and line spacing
indents,
tabs, and margins
Not
Sure
What is characteristic of the mouse pointer in
Word when it is positioned in the selection bar ?
It
changes to a hand
It
changes to an I-beam
It
slants to the right
Not
Sure
Which of the following tools in Word will
copy existing text formats to new text?
the
Style
tool
the
Format Painter
tool
the
Copy
tool
Not
Sure
The most efficient way to insert frequently used
text in Word is to:
Create
an AutoText entry
Create
an AutoFormat
Use
the Edit, Copy and Edit, Paste menu commands
Not
Sure
Word has several different views-- Print
Layout, Normal, Outline, and Web Layout. Which of the
following is characteristic of Normal view?
It
displays your document exactly as it prints
You
cannot see headers and footers in Normal view
It
does not display page breaks
Not
Sure
Which procedure in Word is the most efficient
way to go to the beginning of a document?
Press
the [Ctrl] + [Enter] quick keystroke
Press
the [Ctrl] + [Home] quick keystroke
Press
the [Ctrl] + [Page Up] quick keystroke
Not
Sure
Which keystroke will repeat
your last action in Word ?
[Shift]
+ [R]
[Ctrl]
+ [R]
[F4]
Not
Sure
Which of the following is required to specify
different margin settings in a multi-page Word
document?
Margin
break
Section
break
Column
break
Not
Sure
Which feature is the most efficient way in Word
to arrange information into columns and rows?
tabs
newspaper
style columns
tables
Not
Sure
An Excel workbook contains __________
worksheets by default.
three
five
256
Not
Sure
Every formula in Excel must be preceded by...
A
plus symbol +
An
Asterisk *
An
equals sign =
Not
Sure
Which of the following is not a valid function
formula in
Microsoft Excel ?
LOW
MIN
Max
Not
Sure
Which of the following Excel function formulas is
correct:
+SUM(A5;A10)
SUM(a5-a10)
=sum(a5:a10)
Not
Sure
Microsoft Excel displays pound symbols (########) in a
cell when...
The
cell contains an invalid formula
The
cell format is incorrect
The
cell is not wide enough
Not
Sure
Which of the following procedures
in Excel will place the contents of a cell in edit
mode?
Double-click
on the cell
Press
the [F6] keystroke
Press
the
[Ctrl] + [E] keystroke
Not
Sure
What does a dollar sign $ indicate in a cell
reference of an Excel formula?
The
cell reference is an absolute reference
The
cell reference is a relative reference
The
result of the formula will be in currency format
Not
Sure
Which of the following accurately describes a
workbook in Microsoft Excel ?
A
file that contains function formulas
A
worksheet that is split into multiple panes
A
file that has more than one worksheet
Not
Sure
When you apply the currency format to a cell,
Microsoft Excel will add...
A
dollar sign and two decimal places
A
dollar sign and one decimal place
A
dollar sign and zero decimal places
Not
Sure
What keystroke in Microsoft Excel will insert
the current date into the active cell?
[Ctrl]
+ [D]
[Ctrl]
+ [Shift] + [D]
[Ctrl]
+ [; ]
Not
Sure
Which Excel features would you like to learn
more about?
Create
Workbooks
Charting
Advanced
Formulas
Macros
Pivot Tables
Templates
Other Excel Features:
Which Outlook features would you like to
learn more about?
Favorite
Folders
Signatures
and Stationary
Calendar
Message
Delivery Options
Find
Messages
Attachments
Tasks
Manage
Contacts
Other Outlook Features:
Which Word features would you like to learn
more about?
Tables
Styles
Bullets
and Numbering
Envelopes
and Labels
Section
Breaks
Merging
Forms
and Templates
Table
of Contents
Macros
Master
Document
Other Word Features:
Which other features would you like to learn
more about?
Create
folders to store files
Move
and copy files between folders and disk drives
Delete
unwanted files and folders
Rename
files and folders
Create
shortcuts on the desktop to files and folders
Run
multiple applications simultaneously
Search
for files on your hard drive or network drive
Other Features:
Thank you for
completing our on-line assessment. Please click the Submit
button below to enter your data.